Privacy Policy for Skipping Stone Media LLC
Welcome to Skipping Stone Media LLC. We are committed to protecting the privacy and confidentiality of our clients' information. This Privacy Policy outlines how we collect, use, protect, and handle personal and confidential client data in the course of providing our media services.
1. Information We Collect
We may collect the following types of information:
- Client Contact Information: Names, email addresses, phone numbers, and business addresses provided by clients or prospective clients.
- Client Business Information: Information about a client's business, industry, target audience, and marketing goals, necessary for strategy development.
- Campaign Data: Access to and data from client accounts on third-party platforms such as Google Analytics, Google Ads, social media platforms, and other marketing tools. This includes performance metrics, customer data, and analytics.
- Website User Data: Non-personally identifiable information from visitors to the Skipping Stone Media LLC website, such as IP address, browser type, and pages visited, collected via cookies for analytics purposes.
2. How We Use Your Information
The information we collect is used exclusively for the following purposes:
- To provide and manage our media services, including strategy, execution, and reporting.
- To communicate with clients regarding their accounts, campaign performance, and service updates.
- To improve our services, website, and internal operations.
- To comply with legal and regulatory obligations.
We do not sell, rent, or trade client information with any third parties for their promotional purposes.
3. Data Confidentiality and Security
We take the security of your data seriously. Skipping Stone Media LLC implements robust administrative, technical, and physical security measures to protect client data from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Use of secure, encrypted connections (SSL/TLS) for data transfer.
- Strict access controls, ensuring only authorized personnel can access sensitive campaign data.
- Regular security audits and updates to our systems.
- Confidentiality agreements with all employees and contractors.
4. Third-Party Platforms
Our services require us to work with third-party platforms (e.g., Google, Meta). While we manage your campaigns on these platforms, your data is also subject to their respective privacy policies. We are not responsible for the data practices of these third parties.
5. Data Retention
We retain client data for as long as necessary to provide our services and as required by applicable laws. Upon termination of a service agreement, we will securely delete or return client data as requested and in accordance with our data retention policy.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by Skipping Stone Media LLC. To make such a request, please contact us using the information on our contact page.
7. Changes to This Policy
Skipping Stone Media LLC reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.